Returns & Refund Policy
Thank you for supporting my artwork and my independent art practice.
Each artwork is carefully created, inspected, and packaged before being shipped. Because original artworks are unique pieces, all sales are final and I do not accept returns or exchanges unless the artwork arrives damaged.
Original Artwork
All purchases of original artwork are final. Please carefully review the artwork images, dimensions, materials, and description before making your purchase.
If you have any questions about an artwork before purchasing, please feel free to contact me. I am happy to provide additional information or photographs whenever possible.
Artwork Damaged During Shipping
I take great care in securely packaging each artwork. However, if your artwork arrives damaged, please contact me within 48 hours of delivery.
Please provide:
- Your order number
- Clear photographs of the artwork
- Photographs of the packaging, including any visible damage
- A brief description of the damage
Please keep the original packaging until the issue has been resolved, as photographs and packaging may be required for a shipping claim.
If the artwork is confirmed to have been damaged during transit, I will work with you to determine the appropriate resolution, which may include a replacement where possible or a refund.
Lost or Delayed Packages
Once an order has been shipped, delivery is handled by the shipping carrier. I will provide tracking information whenever it is available.
If your package appears to be significantly delayed or is marked as delivered but cannot be located, please contact me so I can assist with the shipping carrier's investigation.
International Orders
International customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by their country.
These charges are not included in the artwork price or shipping cost and are the responsibility of the buyer.
Please note that I cannot guarantee delivery times for international shipments, as customs processing times vary by country.
Custom & Commissioned Artwork
Due to the personalized nature of commissioned or custom artwork, these purchases are non-refundable and cannot be returned or exchanged once the work has been approved and/or production has begun.
Questions
If you have any questions about an artwork or an order, please contact me before purchasing or as soon as possible after receiving your order.
Thank you for supporting independent art and collecting original work.